Privacy Policy

Effective Date: January 01, 2026

Last Updated: January 01, 2026

1. Introduction

Welcome to Smart City Solutions Ltd. ("we," "us," or "our"). We develop and provide software solutions to empower cities to become safer, smarter, and more sustainable through cutting-edge technology .

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. Please read this policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access or use our Services.

2. Information We Collect

We may collect information about you in several ways. The information we may collect includes:

A. Personal Data You Provide to Us

We collect personally identifiable information that you voluntarily provide to us when you register for an account, make a purchase, or contact us. This information may include:

Name
Email address
Phone number
Mailing address
Payment information (e.g., credit card details)

B. Data Collected Automatically

When you use our Services, we may automatically collect certain information, including:

Usage Data: Information on how you interact with our Services, such as features used, actions taken, and the time, frequency, and duration of your activities.
Log and Device Data: Information that your browser or device sends automatically, such as your IP address, device type, operating system, browser type, unique device identifiers, and crash data.

C. Information from Third-Party Services

If you choose to link our Services to a third-party account (e.g., Google or Facebook), we may receive information about you from that service, such as your name, profile picture, and email address, as permitted by your privacy settings on that service.

3. How We Use Your Information

Having accurate information about you permits us to provide a smooth, efficient, and customized experience. We may use the information collected for purposes including:

To create and manage your account.
To provide, operate, and maintain our Services.
To process your transactions and manage your orders.
To improve our Services, and for testing, research, and analysis.
To send you technical notices, updates, security alerts, and support messages.
To respond to your comments, questions, and provide customer service.
To communicate with you about products, services, offers, and events offered by Smart City Solutions Ltd. and others.
To monitor and analyze trends, usage, and activities in connection with our Services.
To detect and prevent fraudulent transactions and other illegal activities.

4. How We Share Your Information

We do not share your personal information with third parties except in the circumstances described below:

With Your Consent: We may share your information with your consent or at your direction.
Service Providers: We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processors, hosting services, and data analytics providers).
For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a legal obligation, protect the vital interests of any person, or to protect our rights or property.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Data Security

We implement a variety of security measures designed to protect the security of your personal information. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access, update, or delete the information we have on you.
The right to have your information rectified if it is inaccurate or incomplete.
The right to object to our processing of your personal information.
The right to request that we restrict the processing of your personal information.
The right to data portability.
The right to withdraw consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact details provided below.

8. Children's Privacy

Our Services are not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside [Your Company's Country], please note that we transfer the data, including Personal Data, to [Your Company's Country] and process it there.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email: info@smartcitysols.com
By Mail: Charles Court, 1st Floor, 189 Main Street, P.O. Box 4406, Tortola VG1110, British Virgin Islands
By Visiting this page on our website: https://smartcitysols.com/contactus